Managed Services
Whether your company operates across multiple locations or from a single office, our Managed Services provide real-time preventative maintenance and expert support to keep your systems secure and efficient. We proactively monitor the health of your computers and network infrastructure, responding within minutes to potential issues—all while ensuring minimal disruption to your operations.
WHAT WE DO AS YOUR MANAGED SERVICES PROVIDER
As your Managed Services Provider (MSP), we take a proactive approach to your IT needs. A dedicated Technology Alignment Manager (TAM) and Virtual Chief Information Officer (VCIO) will regularly assess your environment to prevent issues and plan for future needs.
We offer System Tools, User Tools, and Help Desk Support to keep your business secure, compliant, and running smoothly, with personalized support every step of the way.
MANAGED IT SERVICES
Our System Tools protect your network and devices through solutions like antivirus protection, data backups, system health monitoring, and software updates. These tools cover a broad spectrum of cybersecurity needs and help address many of the requirements for cybersecurity insurance applications.
HELP DESK SUPPORT
Our local Help Desk provides quick and reliable assistance to minimize downtime for your business. We offer bilingual support in both English and Spanish. With an average response time of just 20 minutes, we resolve most issues promptly and remotely. For problems that require hands-on support, our local technicians are available to provide on-site assistance at no additional cost.
USER TOOLS
Our User Tools focus on safeguarding your users and their data. In addition to other tools, we provide phishing training, Dark Web monitoring, and emergency mailbox access. These tools are designed to keep your team well-prepared and your business protected from potential threats.
*For businesses requiring more in-depth business continuity or advanced monitoring, additional services are available to meet your specific needs*
OUR MANAGED CLIENTS
